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PRIVACY POLICY


Last updated: 2026


1. DATA CONTROLLER

Company: WHITE LYNX BUSINESS, S.L.
Tax ID: B73964538
Address: C/ Ángel s/n, Universidad Politécnica de Cartagena, Edificio ELDI,30202 – Cartagena (Murcia), España
Email: info@wlynx.es
Data protection contact: protecciondedatos@wlynx.es

2. PURPOSE OF DATA PROCESSING

TellAPP processes personal data exclusively to:

  • Provide and manage the TellAPP service
  • Manage user accounts and access
  • Enable communication and availability status features
  • Provide technical support
  • Ensure service security and prevent misuse
  • Comply with legal obligations

3. LEGAL BASIS

Personal data is processed based on:

  • Performance of a contract
  • Legitimate interest (service security and operation)
  • Legal obligations
  • User consent (only when required, e.g. marketing communications)

4. DATA COLLECTED

Depending on usage, TellAPP may process:

  • Identification data (name, surname)
  • Contact data (email address, phone number)
  • Professional data (company, role)
  • User credentials
  • Technical data (IP address, device identifiers, logs)
  • Communication metadata required for service operation

TellApp does not process sensitive personal data.

5. DATA RETENTION

Data is retained:

  • For the duration of the contractual relationship
  • As long as necessary for service operation and legal compliance
  • According to applicable legal retention periods

6. DATA SHARING

Personal data may be shared with:

  • Technology providers acting as data processors (hosting, infrastructure, support)
  • Public authorities when legally required

WHITE LYNX BUSINESS, S.L. does not sell personal data.

7. INTERNATIONAL DATA TRANSFERS

As a general rule, data is processed within the European Economic Area (EEA).
If international transfers occur, appropriate safeguards under GDPR will be applied.

8. SECURITY

Appropriate technical and organizational measures are implemented to protect personal data against unauthorized access, loss, or alteration.

9. USER RIGHTS

Users may exercise their rights to:

  • Access
  • Rectification
  • Erasure
  • Restriction
  • Objection
  • Data portability
  • Withdraw consent at any time

Requests can be sent to: 📧 protecciondedatos@wlynx.es
Users may also lodge a complaint with the Spanish Data Protection Authority (AEPD).

10. CHANGES

This Privacy Policy may be updated to reflect legal or technical changes. The latest version will always be available within the app or on the official website.